Privacy Policy

Rewa App ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains what data we collect, how we process it, the purposes for which we process it, and how you can request deletion of your data. This policy applies when you visit our website at rewaapps.com, use our services, or interact with our applications — including applications that access data from Meta Platforms, Inc. ("Meta") products such as Facebook, Instagram, and WhatsApp.

We only process your data in the manner described in this Privacy Policy and in compliance with all applicable laws and regulations. By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree, please do not use our services.

1. What Data We Collect

1.1 Information You Provide Directly

We collect information that you voluntarily provide to us, including when you:

• Create an account or register for our services
• Fill out a contact form or request a consultation
• Subscribe to our newsletter or communications
• Communicate with us via email, phone, or other channels
• Use our applications or platforms

This data may include: your name, email address, phone number, company name, job title, business address, billing information, and any other information you choose to provide.

1.2 Information Collected Automatically

When you access our website or services, we automatically collect:

• Device Information: Browser type, operating system, device type, screen resolution, and unique device identifiers
• Log Data: IP address, access times, pages viewed, referring URL, and actions taken on our site
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing activity (see Section 8)
• Usage Data: How you interact with our services, features used, and performance metrics

1.3 Data Received from Meta Platforms

When you use features of our application that integrate with Meta products (including Facebook, Instagram, and WhatsApp), we may receive data from Meta in accordance with Meta's Platform Terms and the permissions you grant. This data ("Platform Data") may include:

• Your name, email address, and profile information from Facebook Login
• Business account details (business name, phone number, business profile)
• WhatsApp Business Account identifiers and configuration
• Message metadata (timestamps, delivery status, read receipts)
• Page and account interaction data as permitted by Meta policies

We process Meta Platform Data only for the purposes described in this Privacy Policy and in compliance with Meta's Platform Terms. We do not sell Meta Platform Data to any third party. We do not use Meta Platform Data for purposes unrelated to the services we provide to you.

1.4 Information from Other Third-Party Services

When you use our services that integrate with other third-party providers (such as Twilio, Stripe, or CRM platforms), we may receive data from those services in accordance with their privacy policies and the permissions you grant. This may include account identifiers, transaction data, and service usage data.

2. How We Process Your Data

We process the data we collect in the following ways:

• Storing your data securely on encrypted servers and databases
• Transmitting your data via encrypted channels (TLS/SSL) to deliver our services
• Analyzing usage data in aggregate to improve our services and diagnose technical issues
• Integrating your data with third-party platforms (Meta, Twilio, CRMs) solely as needed to provide the features you use
• Deleting your data upon request or when it is no longer needed (see Section 6)

We do not process your data for any purpose not described in this Privacy Policy.

3. The Purposes for Which We Process Your Data

We use your data for the following specific purposes:

• Service Delivery: To provide, operate, and maintain our services, including account management, application features, API integrations, and messaging capabilities
• Account Management: To create and manage your account, authenticate your identity, and process transactions
• Communication: To respond to your inquiries, provide customer support, and send service-related notifications
• Improvement: To analyze how our services are used, identify bugs, and improve functionality and user experience
• Security: To detect, prevent, and respond to fraud, abuse, security incidents, and other harmful or unauthorized activities
• Legal Compliance: To comply with applicable laws, regulations, legal processes, and governmental requests
• Marketing: To send promotional materials and updates about our services, only with your prior consent where required by law

4. How We Share Your Information

We do not sell your personal information to any third party. We may share your information only in the following circumstances:

• Service Providers: With third-party vendors who assist in operating our services (hosting, analytics, payment processing, messaging infrastructure), bound by contractual confidentiality obligations
• Platform Partners: With Meta and other platform partners solely as necessary to deliver the services you use and comply with their platform policies
• Legal Requirements: When required by law, regulation, legal process, or enforceable governmental request
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with prior notice to affected users
• With Your Consent: In any other case where you provide explicit consent

5. Data Security

We implement industry-standard security measures to protect your data, including:

• Encryption of data in transit (TLS/SSL) and at rest (AES-256)
• Regular security audits and vulnerability assessments
• Role-based access controls and multi-factor authentication
• Employee training on data protection and security practices
• Incident response procedures with breach notification protocols
• Secure data deletion procedures when data is no longer needed

While we take every reasonable measure to protect your data, no method of electronic transmission or storage is 100% secure.

6. How You Can Request Deletion of Your Data

You have the right to request deletion of your personal data at any time. This right is available to all users who can access our application, regardless of location.

To request deletion, you may:

• Visit our Data Deletion page for step-by-step instructions
• Email us at privacy@rewaapps.com with the subject "Data Deletion Request"
• Call us at +1 (774) 278-7300
• Write to us at: Rewa App, 412 W 7th St, Clovis, NM 88101, USA

Upon receiving your request, we will verify your identity, process the deletion within 30 days, and send you a confirmation with a unique reference code so you can track the status of your request. If we are legally required to retain certain data (e.g., for tax or compliance purposes), we will inform you of the specific data retained and the legal basis for retention.

If you used our application through a Meta platform (Facebook, Instagram, or WhatsApp): you can also manage your data connection through your Facebook or Instagram settings under "Apps and Websites." When you remove our application from your Meta account, we will automatically delete all Meta Platform Data associated with your account within 30 days.

7. Your Additional Rights

Depending on your jurisdiction, you may also have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Restriction: Request restriction of processing of your data
• Portability: Request transfer of your data in a machine-readable format
• Objection: Object to processing of your data for certain purposes, including direct marketing
• Withdraw Consent: Where processing is based on consent, withdraw your consent at any time without affecting the lawfulness of prior processing

To exercise any of these rights, contact us at privacy@rewaapps.com. We will respond within 30 days.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your activity on our website. You can configure your browser to refuse cookies, though some website features may not function properly without them.

Types of cookies we use:

• Essential Cookies: Required for core website functionality
• Analytics Cookies: Help us understand visitor behavior and improve our website
• Functional Cookies: Remember your preferences and settings

9. Data Retention

We retain your data only for as long as necessary to fulfill the purposes described in this policy, or as required by law. When data is no longer needed, we securely delete or anonymize it. We review our data retention practices regularly to ensure compliance.

10. International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will delete it promptly.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Material changes will be communicated via email or a prominent notice on our website. Your continued use of our services after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions or concerns about this Privacy Policy, our data practices, or your personal data, please contact us: